Common Queries

Frequently Asked Questions

Get all your questions answered with our FAQ on Domino Indonesia's services and support. From maintenance and repair to training and financing options, we've got you covered.

Domino Indonesia offers a range of services including sales, installation, training, maintenance, and repair for coding and marking equipment. They also offer rental solutions, consumables, and accessories for their equipment.

Does Domino Indonesia offer on-site training?

Yes, Domino Indonesia offers on-site training for their equipment. This training can be tailored to the specific needs of your organization and can include instruction on operation, maintenance, and troubleshooting.

The warranty policy for Domino Indonesia equipment varies depending on the product. Customers should refer to their product manual or contact the company for specific details on the warranty for their equipment.

Yes, replacement parts are available for Domino Indonesia equipment. They have a wide range of spare parts for all their equipment, which can be ordered through the customer service team or through the website.

Domino Indonesia mainly provides services and support for their own products, but it’s best to check with their customer service team regarding if they offer repair services for equipment from other manufacturers.

Yes, Domino Indonesia offers demonstrations of their equipment to potential customers. You can contact the company and request a demonstration at your facility or at their showroom. This will give you the opportunity to see the equipment in action and to ask any questions you may have before making a purchase.

Domino Indonesia may offer financing options for their equipment, such as leasing or financing through a third-party lender. It’s best to check with their sales or customer service team to find out if they offer financing options and the terms and conditions of those options.

Technical support for Domino Indonesia equipment is available through their customer service team. You can contact them by phone, email, or through the website for technical support. They may also provide remote access for quick support, troubleshooting, and maintenance.

It depends on the equipment and the upgrade you are looking for. Domino Indonesia may offer upgrade options for certain equipment, such as software or hardware upgrades. You can contact their customer service team to find out if an upgrade is available for your specific equipment and the cost associated with it.

General Questions

Frequently Asked Questions

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FAQ